Where can I get further help?

Where to find AQF courses to enrol in:

Visit the Course Seeker website

Visit the MySkills website

Whether the provider I want to enrol with is approved to provide AQF Courses:

Visit the TEQSA National Register website.

Visit training.gov.au and search for courses or providers

Certificates or student records

The AQF does not keep student records. You will need to contact the higher education provider you completed your study with.

The AQF does not keep student records. You will need to contact the Registered Training Organisation you completed your study with.

How I can get a copy of my student records if the provider has closed

In some circumstances, TEQSA may be able to assist with access to student records for closed providers

Contact ASQA. Except if the provider was registered in Victoria or Western Australia, then contact:

• Victorian Registration and Qualifications Authority
• WA Training Accreditation Council

I am a student with a complaint about my provider

Visit the TEQSA complaints website to learn about the higher education complaints process

Visit the ASQA complaints website to learn about the VET complaints process, Except if the provider was registered in Victoria or Western Australia, then contact:

• Victorian Registration and Qualifications Authority
• WA Training Accreditation Council

Questions about the Unique Student Identifier (USI) or USI transcripts.

Visit the USI website and contact the USI team if you have further queries.

Studying in Australia

For visa queries, please visit the Department of Home Affairs Visas/study website.

Need your overseas qualifications assessed for recognition purposes in Australia

Visit the International Education website for Qualifications Recognition information.

Need your overseas qualifications translated into English

The National Accreditation Authority for Translators and Interpreters (NAATI) enables you to search to find a suitable translator at NAATI Please note that NAATI is not a translating service.